YOUR FIRST APPOINTMENT…

As a new patient at Pacific Rheumatology Associates, the doctor will obtain as much information about you as possible. Our rheumatologists will review notes from your referring physician, take a careful history, perform a detailed physical examination, and interpret your relevant test results. To obtain an accurate diagnosis, there are certain laboratory and imaging tests that may be done following your initial appointment. You may view your test results or email your doctor through our online patient portal, MyChart.

We now offer our patients the option for telehealth visits to existing patients using our patient portal MyChart. Please contact the office for assistance in scheduling.

You will probably be scheduled for a return appointment at PRA to review test results. This is also an opportunity for you to ask questions of the physician. Patients are seen by appointment only. Please try to call as early as possible to reserve a time. If you cannot keep your scheduled appointment, we ask that you give our office at least 48 hours notice to reschedule. This gives us the opportunity to use the time for another patient who may be in need of care.

To help get the care you need:

  1. Be familiar with our policies
  2. Know whether your health insurance covers the visit
  3. Block out at least one hour on your calendar for the visit plus travel time
  4. Download and fill out new patient form

INSURANCE AND FINANCIAL INFORMATION:

Pacific Rheumatology Associates participates with Medicare and many PPO plans. We partner with the Brown & Toland Medical Group network of providers, therefore, we only accept this HMO plan.

 As a referral base office, please have your referring physician fax your demographics, insurance information, a referral and all medical records pertaining to your visit, to 415-749-0841. As soon as our physicians have reviewed your records, our staff will call you for an appointment.

 If you are unsure if we are in-network with your insurance, please call your insurance and provide them with our TAX ID#: 94-3166656.

We accept the following insurance networks:

Aetna
Aetna Choice® POS II (Open Access) 
Aetna Choice POS II (Aetna HealthFund)      
Aetna Open Access Managed Choice® POS 
Aetna Select℠
Aetna Select (Open Access)    
Elect Choice® (EPO) 
Elect Choice EPO (Open Access) 
Managed Choice® POS 
Managed Choice® POS (Open Access) 
Open Access Aetna Select 
Open Choice® PPO 

 Anthem Blue Cross 
Prudent Buyer Plan 

BlueShield
PPO

Cigna
Open Access 
Open Access Plus 

Coventry (includes First Health)
Commercial PPO (through Coventry National Network) 
Network Access (through First Health Network) 

Fortified Provider Network (FPN) 
PPO 
Leased PPO

Health Net 
Elect Plus 
Elect Open Access 
PPO (Includes Covered CA SHOP PPO only) 
Select POS (2-Tier and 3-Tier)

Humana/ChoiceCare 
PPO

HealthSmart/Interplan
PPO 
Leased PPO 

Multiplan(includes PHCS)
PPO
Leased PPO

Stratose (National Preferred Provider Network)
PPO
Leased PPO

SutterSelect
PPO
EPO
EPO Plus

Three Rivers Provider Network (TRPN)
PPO
Leased PPO

UnitedHealthcare PPO ( includes Pacificare)
Choice
Choice Plus
Core
Core Essential
Options PPO
Navigate/Navigate Plus/Balanced
Select
Select Plus

USA Managed Care Organization
PPO
Leased PPO